Because we are not permitted by the owner to move forward with the appropriate repairs for the health and safety of the tenant, Utopia had no alternative but to end the management relationship. Utopia has provided the bid for the drain. On the last inspection, a foundation specialist recommended the installation of a drain in the driveway to move water away from the corner of the house where the foundation leaked into the master bath/closet area. Rodent infestation, appliance breakdowns, and water intrusion must be handled swiftly for the safety of the tenant. The refrigerator was repaired by our service technician, after not receiving any communication from your personal vendor. The rodent treatment was taken care of as swiftly as possible once the approval was made. Because they are behind in the rent, they are not eligible for a renewal. During the second visit we talked about the progress of the rodent treatment, needing approval to close up the holes/cracks where mice/rat gained entry, including the tenant payment issue. I inspected the property with your sister 2X and there was an obvious water intrusion issue that I was not allowed to manage. We had approval to fix a rodent issue, pay a gutter bill, and fix the refrigerator only. Due to your concerns, you asked us to coordinate with your sister. Utopia is not responsible for the prior repairs that were made by the previous company. One of the best Property Management, Real Estate business at 9211 Research Dr, Irvine CA. I acquired the reports not sent forwarded all of them to you via email. 108 customer reviews of Utopia Property Management-Orange County. Frustration related to the lack of their reporting from the past company is out of our control. Room Rental Trusted By Over 4500 Tenants, Zero Deposit, Free Wifi, Free Cleaning & Repairs, Near To LRT & Trains, and Flexible Contract. The 2020 reports that should have come from the previous company, were not sent out. As a nationwide manufactured housing operator, Kodiak Property Management is committed to providing. Utopia took over the management on 12/20/20. You can review your autopay details on the Payments tab of your Online Portal.We apologize that you feel there has been a bad experience. You will receive a confirmation email when your payment processes. You may proceed with the suggested amount or choose a new one.Ĭlick Create Autopay. If you choose to pay an outstanding balance, you will also notice a field for maximum limit. Give the payment a name, select whether you want to pay a fixed amount or your outstanding balance, choose the payment start date. On the Home or Payments tab, click Set Up Autopay to create an automatically recurring payment If you see a message stating you cannot make online payments, please contact your property manager as this is a service they can choose to offer their residents. If you didn’t receive a confirmation email your payment may not have been received, please reach out to your property manager. The payment may take a few days to process and clear your account. You will receive a confirmation email once the payment is successfully submitted. Once you have verified all your payment information, click Make This Payment Now. A transaction fee will also be displayed. Review the Payment Date and Payment Balance information for accuracy. If online payments are required to be made in full, the payment amount will not be editable. Next, choose to make your payment in full or to edit the amount. You can then enter the associated payment information and click Continue. If you are creating a new payment method, you will select the payment method type: Credit or Debit Card or eCheck (direct withdrawal from bank account). If you have saved payment methods those will be displayed, or you can Create a New Payment Method. On the Home or Payments tab, click Pay Now to make a one-time payment. If you see a message stating you cannot make online payments, please contact your property manager as this is a service they can choose to offer their tenants. The Utopia Property Management & Holiday Rentals Sunshine Coast team combine to assure you of the best possible service.
1 Comment
9/20/2023 04:00:38 am
This property management article is a goldmine of knowledge! It covers essential aspects of property management with clarity and depth, offering valuable insights for both property owners and renters. A must-read for anyone in the real estate game.
Reply
Leave a Reply. |